Orthodontic Consultant | Operations & Systems Implementation Coach
Emili Duvall brings more than 25 years of orthodontic experience, with a career deeply rooted in the operational and leadership demands of multi-site orthodontic practices. Her background spans clinical care, treatment coordination, and executive-level operations, giving her a comprehensive, systems-driven perspective on how high-performing orthodontic organizations function across multiple locations.
Her expertise centers on building structure, consistency, and scalability within growing practices, helping teams align workflows, schedules, and communication to support both production goals and an exceptional patient experience.
Development of consistent front office systems, communication protocols, and operational workflows that unify teams across multiple practices and locations.
Advanced expertise in multi-doctor and multi-location schedule design that balances production goals, patient flow, staffing capacity, and long-term growth planning.
Operational leadership during practice growth and location expansion, ensuring continuity, alignment, and quality as organizations scale.
Coaching and system design that strengthen leadership communication, accountability, and collaboration across clinical and administrative teams.
Collaboration with marketing teams on social media initiatives, community events, patient surveys, and doctor gifting programs to reinforce brand consistency and patient loyalty across locations.
Extensive experience with cloud-based practice management platforms, with particular expertise in Cloud 9 and Tops, supporting data-driven decisions and operational efficiency.
Known for integrating people, systems, and data to build scalable infrastructure that supports clarity, confidence, and sustainable growth for multi-site orthodontic organizations.
As an Orthodontic Practice Consultant, Emili partners with orthodontic teams to design and implement operational systems that support growth, leadership alignment, and long-term sustainability.
Her approach blends strategic planning with practical execution, helping teams create consistent language, workflows, and performance standards across multiple locations. Emili is especially skilled at guiding practices through expansion while preserving culture, operational continuity, and a unified patient experience.
Emili’s collaborative leadership style empowers teams to anticipate future needs, manage complexity with confidence, and operate with clarity across doctors, departments, and locations.
“If you are looking for orthodontic excellence with clinical consulting, look no further. Andrea Cook is a wealth of knowledge and truly transformed our practice in so many ways to help our overall patient experience. I highly recommend utilizing her services and promise your only regret will be not doing it sooner!”
- Sarah Hanger, Practice Manager
“Andrea Cook continues to set the gold standard for clinical consulting. I hired her to help me put systems in place for sterilization, training, and treatment planning and she delivered! And she was a great resource to my Clinical Manager during all the implementation. I highly recommend her services if you want to get the next level of clinical excellence!”
- Dr. Michael Weiler
“With Andrea’s help, my office was able to dramatically improve our efficiency and take our level of communication and performance to a new level. After her on-site visit and training, my staff was motivated, and has actually continued to maintain her recommendations and instructions, and continue to strive for the excellence that she set for us and our patients.”
- Dr. Lindsay Limbaugh
“Hi Andrea. I thought of you today. Your new template you created for us has been in place now for a few weeks and one of my assistants today said that the new schedule is changing her life. I feel the same way, even when we are busy, the day seems to flow so much better and I feel like I can breathe. I also have more energy that I take time to explain in detail to my team why I’m doing what I’m doing and I don’t feel emotionally drained. It’s been such a positive change in our office!”
- Dr. Botsford
Partnering with orthodontic practices to deliver thoughtful strategy, hands-on implementation, and sustainable growth – built on experience, data, and human connection.